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To answer your frequently asked questions, we’re including them in our nonprofit blog. Bookmark the blog and you can use it as a place to check for answers. Each month, we’ll feature a question or two we get asked on a regular basis.

Featured Nonprofit FAQ:

Customizing Donor Receipts

When donors give on your site, you want it to be an easy and smooth process – with the donation page and receipt clearly showing them that their gift goes to your organization. So when you use the JustGive button, how’s that work? Here’s how.

Question
Can we customize the donation receipt?

Answer
Yes you can, with your logo. When you customize your donation page and upload your logo, it will appear on every donor’s receipt.

Here’s a sample of a branded donation receipt:

Adding your logo is the only change you can make to the donation receipt. This receipt, which also contains the required tax language, provides your donors with an email record of their gift.

Taking a few minutes to customize your donation page is the best way to create a seamless donor experience.

To find more nonprofit FAQs, visit our Help Center.