Featured Nonprofit FAQ: Updating your mailing address

blog_faq_featured_title_imagenpo_address_update

Question

How do we update our organization address on our JustGive account?

Answer

JustGive’s comprehensive database of more than 1.8 million public charities is provided by GuideStar to make it easy for donors to find detailed information about charities that match their interests. JustGive uses the address information listed in GuideStar, making it crucial to keep your GuideStar Nonprofit profile up-to-date to receive donation payments without delay.

To update your address:

  1. Sign in at guidestar.org with your registered email address and password
  2. Once logged in, click “Update Nonprofit Report” in the top bar of the home page
  3. Click on your organization’s name to begin updating your organization’s profile
    • Note: If you don’t see your organization’s name, enter your organization’s EIN and click  the Request Permission button to update your profilegc-ein
  4. Once in your organization’s profile, click “Basic Information” in the task bar on the left side of the page
  5. Update each section of the profile as necessary – be sure to click the Save button at the bottom of each page after you have added or changed information in the form
  6. Once you have completed all required fields on the form, click the Publish changes now button at the bottom of the page to get to “Program Terms”
  7. Click the Finish and Publish button there to complete your updates. Your information will be posted on GuideStar within 48 hours and will automatically update on JustGive.

To further increase visibility and funding opportunities for your organization, see Guidestar’s “5 Steps to a Stellar GuideStar Nonprofit Profile.”

-Amanda Chun
Account Development Manager

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Featured Nonprofit FAQ: Customizing your donation button

blog_faq_featured_title_image_npo_button

Question

Can I customize my donation button for specific programs, amounts or for recurring?

Answer

Yes, you can add specific text to your donation button link so that program, amount, or recurring options are prefilled when your donor arrives art your page. Here are some examples using the sample donation button link https://npo.justgive.org/nonprofits/donate.jsp?ein=94-3331010.

Program designation

If your organization is running a campaign, has multipleprogram chapters, or is a fiscal sponsor, customizing your donation button link with a specific program ensures donations are easily and correctly designated. To specify what program is selected when the donor arrives at your donation page, add “&designation=Program+Name” to the end of your donation link.

Example: https://npo.justgive.org/nonprofits/donate.jsp?ein=94-3331010&designation=Children’s+Literacy

Custom amount

To ask for a particular amount for events or programs, prefilling the amount for your donor adds convenience and ensures accuracy. Add “&amount=x” where x = the dollar amount to the end of your donation link to prefill a specific donation amount.

Example: https://npo.justgive.org/nonprofits/donate.jsp?ein=94-3331010&amount=50

Recurring donations

Make it easy for donors to support your cause monthly by including a custom button link with the recurring donation option preselected on your website, recurringsocial media, and in email communications. To prefill the recurring donation checkbox, add “&isRecurring=true” to the end of your donation link. They can uncheck it if they prefer not to make their donation recurring.

Example: https://npo.justgive.org/nonprofits/donate.jsp?ein=94-3331010&isRecurring=true

Multiple items

The above appends can be combined to prefill more than item. For example, if you want to encourage donors to set up a recurring, $20 donation, you would set up the donation link like this:

https://npo.justgive.org/nonprofits/donate.jsp?ein=94-3331010&isRecurring=true&amount=20

Perfect for ongoing programs, you can even combine all three customizations to ask for recurring donations of a specific amount for a specific program:

https://npo.justgive.org/nonprofits/donate.jsp?ein=94-3331010&isRecurring=true&amount=20&designation=Urban+Homelessness

When your donor visits a link like the one above, they will see the amount, recurring and program designation prefilled as in the highlighted screenshot below:

custom-link-example

Note: If your organization is using a custom shortcut url like https://npo.justgive.org/justgive, the first symbol of the appends above should be changed from “&” to “?”. For example:

To preselect the recurring option, add “?isRecurring=true”: https://npo.justgive.org/justgive?isRecurring=true

The offer donors a recurring, $20 donation link, add “?isRecurring=true&amount=20”: https://npo.justgive.org/justgive?isRecurring=true&amount=20

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Amanda Chun
Account Development Manager

Featured Nonprofit FAQ: Personalized Donation Receipt

featured_faq

Question

Can We Customize Our Donation Receipt?

Answer

Your donation receipt can be customized with your organization’s logo. If you uploaded a logo when you customized your donation page, that same logo will be used in your donors’ email receipts. To upload your logo and customize your donation page, visit our nonprofit resources: Edit your Donation Page

Below is an example of a donation receipt email.

screen-shot-2016-11-07-at-9-53-25-am

All donations made to your Organization through the Donation Site are processed and disbursed through JustGive’s DAF. If goods or services are provided, you shall provide the donor with the estimated value of goods or services provided in return for their donation.

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Andrea Lloyd
Business Development Director

#GivingTuesday Tips for Success

tips-for-success

Less than 4 weeks to go until #GivingTuesday. Here’s what you need to know.

GivingTuesday, the global day of giving, is November 29th. It offers a huge opportunity to increase awareness for your cause and support for your organization while reaching out to new and current donors. There are many ways to get your staff and the community involved in your #GivingTuesday. The three areas of focus we’re highlighting are fundraising, collaboration and communication.
Fundraisescreen-shot-2016-11-01-at-12-39-37-pm
Launching a #GivingTuesday campaign helps kick off your year-end fundraising campaign and creates awareness within your community. Customize your donation page and take advantage of our free Donate Now button features. Add a #GivingTuesday top graphic and message on your page, customize your donation amounts and descriptions, and include a special program designation for #GivingTuesday.

The more your donors feel connected to the #GivingTuesday theme and tie-in, the more likely they are to participate in the movement.

Join our webinar: “An introduction to JustGive’s Donate Now button” on Wednesday, November 9 at 2pm ET. We’ll show you how to customize your Donate Now button so you can raise more donations and reduce fundraising fees.

Collaborate
Rally your community and get others involved. Reach out to local businesses for support or collaborate with other local nonprofits and present a united front to the local merchants association. Offering a good word may be enough for a local business to invest in a community board announcing #GivingTuesday and give 10% of net proceeds from sales on the day or offer a matching gift.

Set a goal and ask a board member or corporate sponsor to match donations for the day. You can use this to incentivize new or larger donations during your campaign.

Communicate
Social media is the key to making sure your message is received and shared to new audiences. Build momentum with your supporters in advance and communicate a consistent message across several channels, including email. Starting with your email list, get the word out about #GivingTuesday and don’t forget to encourage your #GivingTuesdayaudience to share.

Make your posts compelling and share-worthy. Give donors a clear message and encourage them to tweet, post, snap and share.

For more tips and tools, #GivingTuesday offers free toolkits, sample messages, promos, and more.

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Andrea Lloyd
Business Development Director

JustGive and JustGiving join forces: what this means for you

blog_title_image_jg_jg

We at JustGive are excited to announce we have joined JustGiving, the world’s largest social giving platform.  JustGiving operates the website www.JustGiving.com.

Both organizations were founded at about the same time over 15 years ago, with an identical goal: to grow charitable giving by connecting people with the charities and causes they care most about.

Headquartered in London, UK, JustGiving has helped 27m people in 165 countries raise $4bn for NPOs and grassroots projects since its launch in 2001. The company has built a solid reputation for its commitment to technology innovation and the early use of advanced analytics to grow charitable giving.

kendallOur CEO Kendall Webb said: “In the US, JustGiving is one of the non-profit world’s best kept secrets. Our new collaboration aims to change that. We are proud to be joining forces to grow our positive social impact by combining JustGive’s unique experience and knowledge with JustGiving’s ground-breaking platform.”

zarine

Zarine Kharas, co-founder of JustGiving said, “Our belief is that giving is global, and we cannot wait to grow our community of users, NPOs and corporations in the USA, and help them raise more money together for the causes they are passionate about.”

What will change for donors?

Nothing about the website or donor accounts will change, apart from the changes to our Terms of Service and Privacy Policy. www.justgive.org will still be the place for donors to make contributions to their favorite charities, and to search for and donate to over 2 million U.S. charities. JustGive.org will also continue to offer charity gift cards, charity fundraisers (including wedding fundraisers), and all the other helpful features that make it easy to donate to charity.

What will change for the Nonprofits that use JustGive’s services?

Nothing at all will change, apart from the changes to our NPO Terms of Use, Donor Terms of Service, and Privacy Policy. In particular, our fees are not changing.  If you are an NPO you will continue to receive donations through JustGive.org, your npo.JustGive.org donation page (if you have set one up), and our various other partner programs. When a donation is made to your organization we’ll still send you a check on the 10th of the following month for the donations that were made in the previous month.

Please take a moment to review our updated terms which reflect the fact that your JustGive service will now be provided by JG US, Inc, JustGiving’s US subsidiary: You can find our updated terms here:

We are excited for this new chapter for JustGive, and continuing our mission to increase charitable giving by connecting people with the charities and causes they care most about.

Kendall Webb
Founder and CEO
www.justgive.org

Can JustGive Help Our Company Distribute Donations to Charity?

blog_FAQ_featured_title_image_corp_distribute

Featured FAQ
Can JustGive help our company distribute donations to charity?

Here at JustGive, we offer services to help companies of any size incorporate philanthropy into their business. Many of our clients already have systems in place to collect charitable donations from their employees or customers, but need a qualified partner to take care of distributing those funds to the recipient charities. That’s where JustGive can step in.

Question
Can JustGive help our company distribute donations to charity?

Answer
donation_flickr_opensourceYes, JustGive offers donation processing support for a variety of situations. As a donor advised fund (DAF), we are authorized to manage charitable donations on behalf of companies, organizations, families, or individuals (eliminating your compliance headaches).

The process can be as simple as sending us a spreadsheet periodically with the donation detail (recipient charity, donation amount, donor info if available, etc.). We use that data to verify charities and securely distribute the donations, then bill you for the total donation amount and processing service.

Click here to learn more about our donation processing services and discover how JustGive’s clients have made an impact using our services. And don’t hesitate to contact us to see how we can help your company.

For more FAQs about corporate giving, visit our Support Center.

– Sarah Bacon
Director of Product

P.S. To keep up on philanthropy news and insights: Subscribe to our blog, and follow us on LinkedIn.

CSR Pioneers Ben & Jerry’s

blog_corp_title_image_benjerry

Ben & Jerry’s is thought of as the ice cream company with heart and soul. From the start, its founders Ben Cohen and Jerry Greenfield set out to prove that business can play a positive role in society.

In 1978, after taking a $5 correspondence course in ice cream-making from Penn State and making a $12,000 investment ($4,000 borrowed), Ben and Jerry began selling ice cream from a renovated gas station in Burlington, Vermont.  While the company name references only two men, a third man, Jeff Furman (a lawyer and accountant) is considered the ampersand in Ben & Jerry’s and a driving force in the company’s social responsibility efforts.

Utne Reader described them as three men who shared ideals formed in the 1960s and tempered by Vietnam and Watergate. They were smart and creative but suspicious of big business, painfully aware of injustice, and looking for better ways to live.

Social mission as a guiding business principle

In 1988, Ben & Jerry’s became one of the first companies in the world to make a social mission integral to its business and inseparable from its product and economic goals. Its social mission: use the company in innovative ways to make the world a better place.

When Unilever bought Ben & Jerry’s in 2000, the company became a wholly-owned subsidiary but fought to retain its social consciousness. Through a unique merger agreement, Ben & Jerry’s established an independent board of directors so it could maintain the company’s mission and preserve its values—a board that has the right to challenge Unilever at any time if it feels those values are compromised.

In September 2012, Ben & Jerry’s was certified as a B corp and became the first and only wholly-owned subsidiary of a public company to do so. Its publicly-available impact assessment shows how the company is doing in its governance and for the environment, workers, and community. (The B Corp model can ensure companies provide benefits to society in a way that’s transparent, balanced, and people can believe in.)

“We wanted to constantly challenge ourselves to be better,” said Rob Michalak, Ben & Jerry’s Director of Social Mission. “This model provides the rigor and standards to ensure that we are living up to our own mission and that we push further.”

The measures of success

Creating linked prosperity for suppliers, employees, farmers, franchisees, customers, and neighbors—everyone connected to Ben & Jerry’s—is how the company defines success. They operate to benefit people and communities, support social and environmental justice, and give back.

Sourcing & purchasing ingredients. The company uses its purchasing power to buy Fair Trade Certified base ingredients of sugar, cocoa, banana, coffee and vanilla.

In manufacturing, Ben & Jerry’s works to reduce its footprint and has offset 22,400 tons of CO2 emissions since 2002. The company is also actively involved in climate justice, mandatory GMO labeling, peace building and many more issues.

Ben & Jerry’s: Giving back

Their efforts to give back go beyond improving quality of life for local communities. In addition to donating more than 5% of profits to charity:

  • Ben & Jerry’s foundation engages its employees in philanthropy and social change work, and supports grassroots activism and community organizing for social and environmental justice around the country. In 1991, the foundation was restructured to be employee-led, and employees make all the decisions about grants. In 2014, the foundation won the National Committee for Responsive Philanthropy’s award for a Corporate Grantmaker.
  • The foundation funds the Vermont Community Action Team (CAT) grant program for an array of programs, and prioritizes support for basic human needs and the underserved, including seniors, at-risk youth and low income communities. In addition to grants, employees work together on several large-scale community service projects each year.
  • PartnerShops are independently-owned Ben & Jerry’s scoop shops operated by community-based nonprofit organizations, and run as social enterprises. They offer job and entrepreneurial training to youth and young adults who may face barriers to employment.

Ben & Jerry’s has set a high CSR bar. Not every business has the resources and ability to pursue social responsibility with such fervor, but any business can get started.  Inspired to discover how? Contact JustGive today; we’ll help.

– Candy Culver
Marketing Consultant

10 Ways to Prevent Crime in Your Community

blog_title_image_prevent_crime

We used to keep our porch lights on and open the door when the doorbell rang, even if we didn’t know who was there. We don’t do that in the world we live in now. But there are many ways to take back control and prevent crime in your community. It just takes communication, commitment and time.nno

In honor of National Night Out—an annual community-building campaign held the first Tuesday every August—here are 10 ways to make your neighborhood a safer, better place to live today.

  1. Work with your local public agencies and other organizations (neighborhood-based or community-wide) on solving common problems.
  2. Set up a Neighborhood Watch or a community patrol, working with police. Make sure your streets and homes are well lit.
  3. Report any crime or suspicious activity immediately to the police. There’s even a free app for that: McGruff Mobile, available on iTunes or on the Google Play store. The app is powered by AlertID, a national online and mobile service, and includes a virtual neighborhood watch where you can share photos and info about activity with neighbors, police, and even Homeland Security. (It also shows you an interactive map of crimes and sex offenders in your neighborhood, and you can receive alerts and information via email or mobile device.)
  4. If you own a dog, be a part of your local Dog Walker Watch crime awareness program (sponsored by the National Association of Town Watch), and serve as “extra eyes and ears” for local law enforcement agencies in ongoing crime prevention efforts.nno_FB
  5. Volunteer to help clean up your community. Call your city offices or local waste management company and schedule a dumpster for the event. Then pick up litter together. Show you care about where you live and each other.
  6. Organize to help clean and improve parks in your area. Well-kept play equipment and a clean park can attract enough people to discourage illegal activities. Insist that your local government maintain the parks, immediately repairing vandalism or other damage.
  7. Adopt a school. Help students, faculty, and staff promote a sense of community through your involvement in a wide range of programs and activities. Work with the school to establish drug-free, gun-free zones if they don’t already exist.
  8. Mentor young people who need positive support from adults—through programs like Big Brothers and Big Sisters.
  9. Create a community anti-violence competition. Include speech, dance, painting, drawing, singing, musical instrument acting, and other creative arts. Get young people involved to plan it and suggest prizes. Make it a fun, local celebration. You can hold it in a local park, and even include an old-fashioned potluck.
  10. Support organizations that help make communities safer, like the National Crime Prevention Council.

– Candy Culver
Marketing Consultant

Kids & Obesity: Two Things Don’t Belong Together

blog_title_image_childhood_obesity

Truth be told: I was a fat kid. I was called names and made fun of in elementary school. It’s a painful childhood memory.

I don’t remember my parents or doctor talking to me about my weight (they may have). I do remember earning “clean plate club” honors a lot. As I was starting high school, I’d had it with shopping in the Sears section for heavy kids. I was missing out and unhappy about my weight. I didn’t lose it in the best way (I remember Tab and those old Weight Watchers chocolate squares), but did drop 25 pounds before 9th grade.

Yes, those were different times, and salt-laden casseroles and sugary Jell-O were staples at family gatherings and church dinners. At home, Durkee french fried onion rings and shoestring potato sticks in a can were always in the cupboard . . . to top off those casseroles.  They were ready-to-eat bad snacks I grabbed for instant “food.”

As I got older, I learned more about unhealthy habits. Given my experience, I cringed when I read the latest stats from the Centers for Disease Control and Prevention: more than one third of U.S. children and teens are overweight or obese, and obesity has doubled in children and quadrupled in adolescents over the last 30 years!

Sadly, a New England Journal of Medicine article says the road to obesity starts before age 5.

Childhood obesity is more upsetting because the extra pounds often start kids on the path to health problems that were once only adult issues, like diabetes, high blood pressure and high cholesterol. And as I know, it can also affect self-esteem.

How can we help our kids?

via KidsHealth.org

via KidsHealth.org

It may come as no surprise that new guidelines published last Monday, June 29, by the American Academy of Pediatrics say we need to focus on prevention.

This starts by understanding when a child is considered obese—when a child is well above the normal weight for his or her age and height, as measured by body mass index (BMI). The standards are:

  • Overweight = BMI-for-age between 85th and 94th percentiles
  • Obese = BMI-for-age 95th percentile or above

(You can use this tool from Kid’s Health to check your children.)

Make better food choices and exercise

vegetablesOne of the best strategies to prevent childhood obesity is to lead by example, improving diet and exercise habits of your whole family.

Most of us know to buy fewer sweetened beverages (sodas, juice and sports drinks) and not stock junk food in the house (or buy it in bulk!). We’ve also heard about First Lady Michelle Obama’s Let’s Move initiative stressing physical activity and the recommended 60 minutes of active play time day.

So how do we put good habits into practice? A few practical tips:

  • Don’t ban junk food outright. Instead, limit the number of treats kids are allowed to eat. That way, kids aren’t as tempted to want what they can’t have or overeat when it’s offered by someone else.
  • Keep fresh fruit in reach to grab as a quick snack. Put higher-calorie foods in the back of the frig or pantry. Get good frozen and canned fruits and vegetables (no and no sugar or salt) when fresh isn’t available.
  • via LetsMove.org

    via LetsMove.org

    Make an effort to limit technology time for kids to no more than 2 hours a day, including computers, videos, games, watching TV. Turn off the TV during family meals to prevent distracted eating (and more) – Have you seen Dixie’s Dark for Dinner ads?

  • Plan activities that give everyone exercise, like walking, biking and swimming. Turn a walk after dinner into a family affair.
  • Make sure your kids get enough sleep, since studies suggest there’s a link between obesity and insufficient sleep.

For more: check out these 10 healthy eating tips and take advantage of the thousands of healthy MyPlate recipes on Pinterest.

Physician education

We now know doctors have to get more involved. While weight is an uncomfortable and awkward topic to tackle, physicians need to address it during children’s visits.

kids running 11578647Recent collaborative research between Caroline Shue, associate professor of communication studies at Ball State University and the IU Health Ball Memorial Hospital Family Medicine Residency Center found a hesitancy to discuss weight is compounded by a disconnect with the reason for the visit (e.g., an ear infection for a “solid” child) as well as a lack of doctors’ training and consistent clinic practices to calculate BMI and chart discussions with patients.

The research identified several good ways to fix the problems, including:  targeted training programs for doctors; and doctor’s offices documenting patients’ height, weight, and BMI more frequently and regularly.

Support nonprofits making a difference

We can all help charities working to get kids more active and prevent obesity. Here are three with programs designed to do just that, operating across the country:

American Heart Association
button_donate_now_yellow
Boys & Girls Clubs of America
button_donate_now_yellow
YMCA of the USA
button_donate_now_yellow

We’ve come a long way since I was a little girl, and I’m encouraged by all the attention, education and resources that exist now. Let’s step up, so other kids can skip all the bad stuff that comes from carrying too much weight. Here’s to preventing childhood obesity, and raising healthier future generations!

– Candy Culver
Marketing Consultant

Donor Survey: You told us . . .

blog_title_image_donor_survey_2015

We recently sent out a survey to ask JustGive donors how we’re doing and get your opinion on some new potential giving services.

A big thank you! to the 1,356 of you who took the time to complete the survey and give us feedback. The majority of you who responded were female (69%) and Baby Boomers (49%).

Here’s what you shared with us.

Giving habits

Over half of you make a donation at least every few months, and 32% actively give more than once a month. mature_diverse_friends_9897267What prompts you to give is most often the fundraising effort of a friend or family member or an occasion (holiday, birthday, wedding, or memorial).

You use a mix of sites for your giving, but predominantly give through JustGive or websites for specific charities. You’ve given in many different ways—most frequently by donating to causes you care about, for a fundraising campaign, or as a gift or memorial donation (total 73%).

Satisfaction with JustGive services

For the majority (nearly 1,000), the overall donation experience and ease of using the website are what you are most satisfied with (76% and 72%, respectively). More than half of you are also happy with the:

  1. Number of charities you can give to (57%)
  2. Variety of ways to give (52%)
  3. Personal online Giving History (50%)

On the flip side of the coin, only about 4% are not satisfied with the overall donation experience and 3.5% aren’t as happy with the ease of using the website

Generally speaking, Millennials were slightly less satisfied than Baby Boomers with our services. So we’ll continue to work on improving that through refreshed website pages and a better user experience.

From your responses, we also learned we could do a better job talking about all the various giving services, like charity gift cards and recurring monthly donations.overall_donation_exp

Potential new services

What potential new services did you tell us you’d like? The ability to:

  1. Donate to someone else’s fundraiser for a project or cause (54%).
  2. Create a fundraiser for your project or cause (27%).
  3. Donate by text message (18%).

One of the biggest differences of opinion we saw about new services was that the ability to create a fundraiser was more desired by Millennials (born 1979 – 1994) than Baby Boomers (born 1946 – 1964).

So you know: We’re working on the #1 service for you. Watch for more to come this fall on our improved fundraising product.

Additional feedback 

Many of you took the time to add personal comments at the end of the survey. flower-22656_640-pixabayWe received many keep up the good work, and quick, easy, convenient to use comments about the website. J. Hansen said, “Thanks for all you do to help so many!” We appreciate your confidence and praise for JustGive.

Several of you mentioned our fees. Please know we’ll continue to operate as efficiently as possible to ensure that the most money from every dollar you give goes to your charity.

In your own words

quotes from survey responses

And from D. Kimbro, whose nonprofit uses JustGive to solicit funds: “We love your program.  It is very user friendly and easy to navigate.”

Thank you all for giving us your feedback, which we’ll use to do our best so you can just give—anytime, anywhere, for anyone.

– Candy Culver
Marketing Consultant