Fundraising Professionals: Tools, Tips & Services

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Borrowing from a familiar saying: the proof is in the pudding. As a development/fundraising professional, you know all too well that’s how your work is evaluated. For each client or organization you work with, you’re expected to produce tangible results—after identifying the best fundraising channels and crafting messages, executing campaigns, and improving efforts based on results. Your effectiveness is measured by how well you attract and build supporters, and raise more money for the organization.

JustGive offers several valuable resources to help you generate fundraising results that pass the pudding test.

Donor Acquisition

You want the best tools to recommend to nonprofit and foundation clients. Are there ways fundraising can be done for less—saving money or lightening the administrative load for you or an organization’s staff? The simple answer: Yes. Here are a few from JustGive:

FREE Donate Now buttons. Collect donations online cost-effectively, with a low 4.5 processing fee.  No programming required, and no monthly or annual fees. It’s a button you can easily use in emails too. If an organization already has a donation button, comparing what it costs with what JustGive provides may instantly reduce fundraising expenses.

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Mobile-Optimized, Brandable Donation Pages. Here’s a sample of the page which can be customized with a logo, list of programs, donation amounts and information about what gifts accomplish. Since the page is already mobile-optimized, it allows organizations to accept donations anytime, from any device (snagging those millennial donors). And it includes an ongoing monthly donation option which offers the opportunity to promote year-round giving and build a base of steady donations. (Check out 5 ways to customize your Donation Page.)

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Fundraising Pages for Specific Campaigns. You can conduct any number of timed, special Fundraising Campaigns online with this tool, whether or not you’re using JustGive’s other services. Works well for capital campaigns, short fundraising drives to fill a program need, GivingTuesday campaigns, and more. Last year, JustGive improved the fundraising product to make it better and easier to use.

If you’re looking for planning tips, want to know best practices for fundraising efforts like emails, check out the JustGive Nonprofit Blog. Better yet, subscribe, and we’ll send an email every time a new one is posted. And for more news and insights, follow the latest from JustGive on LinkedIn.

Donor Database & Management

JustGive’s detailed Donation Reports are accessible 24/7 and track the complete donation activity for an organization. They’re easy-to-integrate into an existing CRM system, and downloadable in Excel, CSV, PDF or XML files. These updated-in-real-time reports supply information that helps you expand an organization or client’s database by capturing donor names, emails and mailing addresses. Here’s a Sample Report.

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Tip: You can mine these Donation Reports to better understand supporters and build stronger relationships. For example: When the reports show donors who consistently give for a specific program, you know what they’re most interested in. You can put this information to work for an organization by communicating more with them about that program, and considering other ways to engage them in it.

Measuring Fundraising Success

With JustGive’s Donation Reports, you have stats that quantify the results of your fundraising efforts for any organization or client.  Reports give you numbers that quantify outcomes: changes in the donor ranks and size of gifts, increases in monthly donors, and data about how engaged supporters were for a particular fundraising campaign.  So you can say: Here’s the proof!

– Candy Culver
Marketing Consultant

Who receives the tax deduction for a company giving program?

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Featured FAQ:
Tax deductions for a company giving program

With JustGive’s platform and products, your company can run a variety of different giving campaigns to engage employees and customers. All helping you make an impact and meet your corporate social responsibility (CSR) goals.11746126673_99c795bc97_m

As a nonprofit organization, we take care of compliance and offer ways for you to easily conduct a charitable donation or disaster campaign or year-round giving program (matching optional) to inspire giving. We also can partner with you to process donations for an existing campaign. And then there’s our customizable charity gift cards which you can use to reward and thank employees and customers.

Now, when it comes to tax deductions…

Question
Who receives the tax deduction when a company runs a giving program with JustGive for employees or customers?

Answer
5734698907_2021017b24_mIn most cases, your company is eligible for a tax deduction for all donations made through a giving program powered by JustGive. This can depend on the program, though, so contact us for more information.

If your company purchases charity gift cards or claim codes to give to employees or customers, you receive the tax deduction. That deduction cannot be passed along to the recipient.

So giving programs benefit your company in several valuable ways:

4141454994_e86daae7cc_qTo keep up on all the latest philanthropy news and insights, Subscribe to our blog, and follow us on LinkedIn.

– Candy Culver
Marketing Consultant

Fundraising Campaigns for Nonprofits

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FEATURED NONPROFIT FAQ:
Fundraising Campaigns for Nonprofits

Question
What are the best tips for running a short-term or special fundraising campaign for our nonprofit through JustGive?

Answer
JustGive offers a couple of different ways for your nonprofit to raise funds for a short-term or special fundraising campaign.

CREATE A SPECIAL FUNDRAISER PAGE

Late last year, we introduced our new online fundraisers which make it quick, easy and simple for your organization to raise money.

JustGive’s fundraisers allow you to add customizations like theme colors, photo or video, fundraising goal and tracking, custom thank you message for donors, designations, a custom URL, and much more.

As always, any donations you receive through your fundraiser page are tracked and displayed in your online donations report in your JustGive nonprofit account.

To get started, visit the Fundraisers pageNote that you’ll need to create an additional donor account to use fundraisers but rest assured the data from your fundraiser donations will appear in your usual online donation report.

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CUSTOMIZE YOUR DONATION PAGE

Your custom donation page on JustGive doesn’t have to stay the same all the time! Use the built-in, customization features to make your donation page reflect your fundraising campaign.

To make any changes to your JustGive donation page, just login to your nonprofit account and click the ‘Edit Donation Page’ link.

Here are 4 ways to change your JustGive donation page for a fundraising campaign:

1) Add a fundraiser-themed image

imagesSwitch out your normal logo or image on your donation page to one that reflects your fundraising theme. The recommended size for your header image is 950px wide by 100px high, and it can be a jpg, gif or png (max size 512k).

2) Update your mission/description to mention your fundraiser

You can customize your mission statement on your donation page, so make sure it includes any timely information about your fundraiser such as an explanation of the fundraiser, what dates it runs, and your goal. This will let your supporters know that a special fundraising effort is underway and help drive a sense of urgency for donations.

Picture13) Customize your Donation Amounts

Associating a tangible value with a donation amount can help your donors better understand how their donation will be used, and often motivate them to give more. If you are channeling donations towards a specific fundraising goal, let donors know about that. For example, “$50.00 – Provides literacy tutoring for  month”.

4) Update your Program Designations

If you are running a special fundraising campaign, make sure the programs listed on your donation page match. For example, if you’re running a “Spring 2016 Campaign”, make sure that is an available program that donors can choose from on your donation page. That way they can be assured that their donation counts towards your fundraising goal.

To make any changes to your JustGive donation page, just login to your nonprofit account and click the ‘Edit Donation Page’ link.

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Sarah Bacon
Director of Product

Giving From Your Heart

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Follow your heart. Listen to your heart. Your heart knows the way.

There are a lot of clichés that encourage you to be guided by what you feel and take action based on what you believe in your heart. And in this National Heart Month, rather than focus on physical heart health, let’s talk about emotional heart health.

15910043680_5b040e7726_mYou never know when one word or one helpful gesture or act of kindness can mean the world to someone else. Giving them reason to go on, to believe in goodness again, or to get through a rough patch. You don’t know when a smile hides incredible sadness and pain, and how reaching out in some way when the inclination strikes you can change the course of a life. The best we can do is to follow our hearts and try . . . not shying away from feelings, but paying attention to ­­­­them.

The emotions and beliefs we have about giving are not something we talk about as much in the business world as in nonprofit circles. Disasters and deaths, though, can break through our veneer and are when we more publicly express emotions.

When it comes to charity, we give because of the good it will do—and the impact it can make. We also give because something that happens in life gets to us, and we want to make things better. We give because we care.

I’m borrowing from a familiar credit card commercial message, but I believe giving from your heart is “priceless.”

3211153569_b93ba33f2a_mI know we’re a month past making resolutions for this year, and actually, I’m not asking you to make a new resolution for 2016. I’m asking you to make a resolution for your life: make giving from your heart a part of how you show up in the world.

I’m not going to try to sell you on the benefits of giving or why it makes us happy. I’ll just say this: giving money away can improve your health and is, quite literally, good for your heart.

And this heart month, I challenge you to listen, find what connects for you, and take action. Starting now.

Support what touches your heart

Have you lost a loved one to a terrible disease or personal tragedy? Give to help find a cure for the health issue that has personally touched you, to keep tragedy from striking other families, and to provide support for someone else who has to deal with it.

kitty_love_unsplashAre the commercials that show abused animals so hard to watch you switch the channel? Don’t push those emotions away, do something about it. If you aren’t in a position to give money, volunteer your time or donate old blankets—doing what you can for something you feel so strongly about. Put your energy to work so the day comes when there’s no reason for those commercials to exist.

Are you frustrated by our education system, worried that kids don’t have all the resources and opportunities they need to succeed, and concerned about what they’re not getting at school (food, support, exposure to the arts, more)? Give them access to what they need to change their lives.

Do you believe we need to make sure the basic needs of others around the world are taken care of?  Support the nonprofits sending them global aid—for better health and life-saving services that we too often take for granted.

I have a sensitive heart. I feel things deeply, and family members and friends know that about me. But I don’t make any excuses for who I am. And I hope I’m known for being true to who I am, all the time. When I care, it’s sincere. When I feel it, I react. And when I give, it’s from my heart.

This month, I challenge you to do the same.  Give from—and for—your heart. For your life.

If you need help finding a charity:

And if you want to help with today’s pressing issues, read our blog. Better yet, subscribe and we’ll automatically send you an email every time we post a new blog.

– Candy Culver
Marketing Consultant

Latest Trends in Workplace Giving

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America’s Charities recently released Snapshot 2015 – The New Corporate DNA: Where Employee Engagement and Social Impact Converge. The third in a series, this year’s report includes insights, trends and best practices for workplace philanthropy and employee engagement.

Findings were collected from an online survey of executives from 120 companies in the third quarter of 2015. Their responses represent more than 600,000 employees and 17 unique industry groups, geographically dispersed, and equally distributed between large companies (more than 5,000 employees) and small to midsize companies (5,000 and fewer employees).

Snapshot 2015 makes the case:  It’s not enough to say giving of time, money and skills is important. Leaders must be involved in employee engagement, authentically, and it must be embedded in a company’s DNA—part of its culture, values and actions.

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One of the most prominent trends, according to Steve Delfin, President and CEO of America’s Charities, is the changing expectations around social impact:

  • Companies want more evidence their charity resources help with strategic social responsibility goals.
  • Employees want more transparency, accountability and proof their donations are helping make a social impact.

Millennials care about social impact—and companies are expected to do more to engage their employees and support causes they care about. Their CSR efforts create a valuable competitive business edge for recruiting and retaining talent.  And 92% of Snapshot 2015 respondents (from small to large companies) believe customers expect them to be good corporate citizens too. So companies need to step up with more sophisticated and responsive engagement programs.

What a difference two years makes

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When it comes to workplace giving, for many years, a payroll deduction program was the most common way to engage employees. Those programs have grown steadily. But now they’re only part of the picture.

According to Snapshot 2015, giving programs have changed quite a bit in the past two years. Today, almost two thirds of small, medium and large companies offer employees year-round giving opportunities; this is becoming the standard. Compare that with 2013, when just over one third of companies were moving beyond fall campaigns to year-round giving. Differences by size of company:

  • 85% of large companies offer year-round giving, and 70% have matching campaigns.
  • 44% of small to midsize companies offer year-round giving, and 28% have matching campaigns.

Survey respondent and Director of Corporate Responsibility for PwC US, Heather Lofkin Wright commented, “Giving at the office is about the change we can affect when we work together. . . meaningful ways to be a part of that collective impact.”

platformsYear-round volunteering has emerged as a core part of employee engagement programs. Something that was just coming into the picture in Snapshot 2013, volunteer opportunities are now offered by 92% of large companies and 60% of small to midsize ones.

For all the best practices in workplace giving and to read the latest findings, download the complete Snapshot 2015. And take a look at other reports in the Snapshot series.

Contact us if you’re ready to improve your company giving program or looking for ways to better engage your employees.

– Andrea Lloyd
Director of Programs

P.S. To keep up on the latest philanthropy insights, subscribe to our Blog and follow JustGive on LinkedIn.

 

Year in Review: A Look Back at 2015

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Thanks to your giving and support, JustGive sent more than $30 million to charity in 2015!

Our charity gift cards continued to be popular in 2015, showing a 300%+ increase thanks in part to a much-improved process for companies and individuals to order gift cards in bulk through the JustGive website.

This year, we redesigned our Fundraisers product, making it easier to raise funds for charity through a nonprofit campaign or for a special occasion or cause, an upcoming wedding, or in memory of a loved one.

We also improved the Nonprofit Services section of our website to make it simpler for our member charities to use JustGive’s online donation tools to collect and track their donations.

And we’re proud to have helped our many partners by developing and supporting corporate giving programs as part of their social responsibility efforts.

Here’s a glimpse of our impact—and what we accomplished together— in 2015.

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We’re working hard in 2016 to do more good, and continue fulfilling our mission to make charitable giving a part of everyday life.

Thank you for giving!

– Andrea Lloyd
Director of Programs

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Does JustGive support donation matching campaigns? Cost?

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FEATURED CORPORATE FAQ:

Does JustGive support donation matching campaigns? Cost?

Today’s workforce is paying a lot more attention to a company’s CSR efforts and its campaigns to support social causes. And studies show corporate citizenship makes a difference in business success.

corp_citizenIn a survey of millennials, Deloitte found they choose to work for organizations that make a positive contribution to society. So your future leaders are looking for all the ways your company shows you’re serious about it.

Your giving campaigns are key to demonstrating your commitment. How do you set them up to be most effective, with company-matching donations and rewards for the volunteer hours of your employees? That’s where JustGive—and our experience—can help.

Question
Does JustGive support donation matching campaigns? What are the costs?

Answer
Yes, we can process matching donations or volunteer hours for your giving program. The costs vary, depending on the scope and duration of your giving program.

We support all types of donation campaigns—for your cause marketing or social responsibility efforts, a disaster, and more. Processing matching donations for them may be as simple as sending a monthly file to JustGive with details, and having us disburse checks to your charities.

We can also set up a branded, customized site for a year-round charitable campaign that includes your company match.

For one of our partners, Cisco, we have provided employee giving program support for years. Check out what they have to say about their experience.

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Cost
For matching donation campaign support, there is an annual fee for licensing our Donor Advised Fund (DAF), and there may be fees for program setup and customization. We would also apply a per-check or flat processing fee.

For a giving program that lets employees or customers donate to any charity or choose from a list of specific charities, there may be a cost associated with licensing the charity data. And to cover processing for credit card donations, we take a small percentage from each donation.

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Contact us to talk about what you’d like to do with your giving program, and we’ll provide you with specific information about cost.

To keep up on the latest philanthropy insights, subscribe to our Blog and follow JustGive on LinkedIn

– Candy Culver
Marketing Consultant

Optical Underground: Glasses & Charity

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It’s estimated that 3 out of 4 people in the United States wear corrective lens of some kind. Of those, 71% wear glasses.

That’s why JustGive was excited to work with Optical Underground, an eyewear retailer located just down the street from us here in San Francisco. The company was readying a re-launch of their website, and they contacted us for ideas on how to incorporate charitable giving into their customer experience.

Optical Underground has a long history of giving back to San Francisco. Founder Ira Silverstein opened the shop just after the 1906 earthquake. He took his optician’s kit to the earthquake refugee camps and gave new glasses to anyone who had lost theirs in the quake.

Since then, Optical Underground has continued to support community-wide issues like homelessness, health care and education. JustGive Charity Gift Cards turned out to be the perfect solution to help the retailer include giving as part of their online shopping experience.

 

With every purchase at opticalunderground.com, customers have the option to add a $10 JustGive charity gift card to their order, which discounts the price of their glasses by the same amount. They can then redeem their gift card towards a donation to any charity of their choice (nearly 2 million on our site).

“JustGive’s worldwide reach solved the dilemma of how we can do good outside our community, and do it in a way that allows our customers to decide what’s important to them,” said Cynthia Silverstein, Brand Strategist for Optical Underground.

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We also built a custom, branded website for Optical Underground’s charity gift card redemptions. So even after customers receive their charity gift card, they continue to experience the company’s brand throughout the gift card redemption process. Customers simply search for the charity they want to support and enter their claim code at checkout to complete their donation.

If you’re ready for some new glasses and want to “see” yourself into some charitable giving, head over to opticalunderground.com!

– Sarah Bacon
Director of Product

Nonprofits: “Holiday-ize” Your Donation Page

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‘Tis the season for giving, and there’s no better time to add some holiday cheer to your JustGive Donation Page to get your donors in a generous mood.

Here are 3 ways to “holiday-ize” your JustGive Donation Page. To make these or any updates, just login to your nonprofit account and click the ‘Edit Donation Page’ link.

1. Add a Holiday-themed Image

Add some holiday flair to your organization logo and upload that new image to your Donation Page. The recommended size for your header image is 950px wide by 100px high, and it can be a jpg, gif or png file (max size 512k).

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2. Customize Your Donation Amounts

Connecting a tangible value with donation amounts helps your donors better understand how you will use their donation to provide services, and often motivates them to give more. Pathways PA, a nonprofit that supports low-income women, children and families, includes specific descriptions with its donation amounts to show the difference they make, like: $50.00 – provides a case of diapers & wipes for a homeless baby.

If you’re channeling donations toward any specific holiday initiatives, let donors know about that. For example: $50.00 – provides a Christmas meal for a family of four.

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3. Update Your Program Designations

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If you’re running any special campaigns or initiatives for the holidays that are mentioned in your fundraising materials, make sure the programs listed on your Donation Page match. For example, if you’re conducting a “Holiday 2015 Campaign,” be sure that it’s on your Donation Page as a program donors can select.

BONUS TIP: Want to encourage recurring, monthly donations from your donors? Just add “&isRecurring=true” at the end of your Donation Page link (To see an example: https://npo.justgive.org/basket?acton=donate&ein=94-3331010&isRecurring=true). When you add it, the monthly recurring checkbox is automatically selected. (Donors always have the option to uncheck the box.)

Happy holidays . . . and best wishes from all of us here at JustGive for a fruitful giving season!

– Sarah Bacon
Director of Product

Fundraisers: Put Charity on Your Holiday Wish List

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I’m very lucky. Every holiday season my mother asks me, “What’s on your Christmas list this year?” To her frustration, I never have a good answer, so she just grumbles that I’m really hard to shop for. Love you, Mom! 🙂

6319712130_7c3283a6b5_mBut this year, I do. I’ll let her know that donations to my favorite charities are on my wish list.

Then I’ll tell her about a new product we launched here at JustGive: fundraisers. Now, I can create an online fundraising page to raise money for charities I care about during the holidays (or any time of year). So in lieu of other gifts from friends and family, they can come to my fundraising page and make a donation instead. That’s what I really want.

Here’s the inside scoop

Creating a fundraising page just takes a few minutes, and you can create one for any cause or occasion, including a memorial fundraiser for a departed loved one, or one for your upcoming wedding.

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My favorite part about JustGive fundraisers is how you can customize them. You describe your fundraiser, select a color scheme, add a photo or video to it, choose the charity or charities you want to fundraise for (built-in search tools help too), and you’re done. In a matter of minutes, you’ll have a link to share with friends, inviting them to contribute.

You can even write a custom thank you message that gets sent to your donors, set a fundraising goal, and add an end date to drive immediate action. As the date draws closer and your donations tally increases, it may surprise you to see which friends and family members rally to get you to the finish. And you can log in anytime to see your online donations report and know who has given to your fundraiser.

New JustGive Guide offers recommended charities

As part of the Fundraisers launch, we also revamped our JustGive Charity Guide.

CharityGuideThe new JustGive Guide contains around 150 recommended charities organized by cause. These charities are nationally-based and meet IRS standards, address today’s key issues, and receive the most support from our donors. With about a dozen charities for each cause, the guide makes it easier and faster to find the organizations you want to help.

When it comes to selecting charities for your fundraiser, you‘ll find the new JustGive Guide under the “Browse by Cause” tab. It includes cause categories for Animals, Children, Education, Global Aid, Hunger and more.

Create a fundraiser today

mapI hope you’ll join me and set up a fundraiser this holiday season to support your favorite charities. You can raise money for organizations that fight hunger and homelessness, or help a neighborhood charity that’s making a difference for your community.

Whatever cause you want to support, our fundraisers make it simple for you, and fun for your donors.

You’ll also make your Mom and friends happy, since they’ll know how to give you a gift this holiday that’s just what you want! And you’ll be spreading the spirit of the season around, making wishes come true for your favorite charities too.

– Sarah Bacon
Director of Product